Snoring Treatment

Dentist, hygienist, and assisting staff are 5 star. The difficulty recently has been that they dropped Delta Dental because Delta would not increase the amount they pay 360. This comes from staff and Delta. So as they were trying figure out how to proceed with Delta patients, me, I was told to just bring in a check when Delta sends it to me, which I did. My 2 cleanings a year have been fully paid for, (no out of pocket), for several years now. I was not told they would later bill me for more, which they did. Then the next appointment for a filling I had to pay some out of pocket, more than the usual, and bring in the check from Delta, which I did. Again not enough. I’m assuming I’m paying everything as we go – bad communication. I was told when I went in to discuss the balance that on the cleaning they would make this one time exception, and that in the future I would have to pay in full for all services, and keep whatever monies Delta sends me. Knowing where this is going – (not being able to use the little 2k a year now that Delta covers because 360 opted out), and leaving me not having much coverage. Just posting this for Delta patients as they are looking for a dentist office, and to express some disappointment. I started going to 360 when my last dentist, (whom was good), had a billing department that also would leave you thinking you’re paid up after your visit, and then would bill you more for services later. In this case they pretty much are making a business decision that leaves Delta patients no good options. Business is business I get it. Dr. Edwards is a good Dentist, and gets to know his patients, which really helps him give special care to each patient.